Overview
Stellar Staff is a virtual assistant agency that provides pre-vetted, managed VAs for businesses. They handle vetting, onboarding, and daily management, allowing clients to focus on core tasks. With a 0.1% acceptance rate and 98% client satisfaction, they promise quality and reliability.
Turnapp is a software platform designed for managing employee shifts, attendance, and time tracking. It targets restaurants, hotels, and small to medium companies, offering drag-and-drop scheduling, smart time tracking (GPS/NFC), and leave management. It is particularly popular in Italy.
Feature Comparison
| Feature | Stellar Staff | Turnapp |
|---|---|---|
| Core Offering | Agency providing managed virtual assistants | Software for shift scheduling and time tracking |
| Target Audience | Business owners needing remote support | Restaurants, hotels, SMEs needing team management |
| Setup Time | 5-6 days (discovery call, matching, kickoff) | ~10 minutes (self-service) |
| Vetting | 0.1% acceptance rate; 60+ hours qualification | Not applicable |
| Management | Dedicated Customer Success Manager; replacement guarantee | In-app support; no ongoing management |
| Time Tracking | Reports included; PRO has screenshots; Executive has webcam | GPS smartphone or NFC/RFID badges; real-time |
| Shift Scheduling | Not applicable | Drag-and-drop; duplicate weeks; intelligent algorithm |
| Leave & Requests | Not applicable | Digital requests with approval workflow |
| Notifications | Not specified | Push notifications for shifts and changes |
| Reporting | Time tracking reports | Analytics dashboards; payroll-ready reports |
| Language | English | Italian |
| Trial | 7-day money-back (14-day for Executive) | 30-day free trial, no credit card |
Pricing
Stellar Staff offers three monthly plans:
- Virtual Assistant: $1,599/mo for 160 hours – includes time tracking, matching, and support.
- Virtual Assistant PRO: $1,799/mo – adds screenshots and faster matching.
- Executive Virtual Assistant: $3,199/mo – includes webcam, priority matching, overtime hours, and education credit.
Turnapp starts at €99/year (with a 30% launch discount). Pricing is flexible based on company size. A 30-day free trial is available with no credit card required.
Pros and Cons
Stellar Staff
Pros:
- Highly vetted VAs (0.1% acceptance rate) ensure quality.
- Full management and replacement guarantee – no HR burden.
- Fast matching (5-6 days) and dedicated customer success manager.
- VAs trained on latest AI tools to boost productivity.
- Proven client satisfaction (98%) and case studies showing ROI.
Cons:
- Relatively high monthly cost compared to hiring a freelancer directly.
- Not a software tool – you rely on a human VA for tasks.
- Limited to English-speaking VAs; may not suit non-English businesses.
- No self-service scheduling or time tracking for your own employees.
Turnapp
Pros:
- Very affordable (€99/year) with a generous free trial.
- Easy setup (10 minutes) and intuitive drag-and-drop scheduling.
- Smart time tracking with GPS and NFC/RFID – reduces fraud.
- Italian-language support and interface ideal for Italian businesses.
- All-in-one solution for shift planning, attendance, leave, and payroll reports.
Cons:
- Not a staffing service – you still need to hire your own employees.
- Limited to shift and attendance management; no virtual assistant tasks.
- Primarily designed for Italian market; may lack features for other regions.
- No built-in payroll processing; only reports for payroll.
Verdict
Choose Stellar Staff if you need a reliable, managed virtual assistant to handle tasks and free up your time – ideal for business owners who want to delegate without HR headaches. Choose Turnapp if you need an affordable, easy-to-use software to schedule shifts, track attendance, and manage your existing team – perfect for restaurants, hotels, and small businesses in Italy. Both solve different problems: one provides human support, the other provides digital tools.
Stellar Staff
Turnapp