What is Enovai Group?

Enovai Group is an AI-powered SaaS company that helps e-commerce businesses automate their customer experience from product discovery to after-sales support. Its flagship product, the AI Personal Shopper, integrates directly with Shopify to guide customers in real time, recommend products, and escalate to a human agent only when necessary. Every workflow is multilingual by default, built for brands that operate across borders. Enovai Group is designed for e-commerce teams ready for AI that actually converts.

Who it's for

• E-commerce managers who want to reduce abandoned carts and boost conversion rates by automating customer interactions.
• Shopify store owners looking for a seamless plug-and-play solution that connects their product catalog and FAQ in minutes.
• Cross-border brands that need multilingual support to serve customers in their preferred language without extra setup.

Key features

Real-time product recommendations and checkout

ENOVAI answers questions, checks availability, creates the order, then sends the shopper straight to checkout. This removes hesitation and keeps shoppers moving toward purchase completion.

Intelligent out-of-stock alternatives

It checks stock in real time and instantly proposes the closest alternatives when a product is unavailable. This keeps the customer in the buying flow instead of losing the sale to an out-of-stock item.

24/7 instant answers with human escalation

Customers get immediate, accurate answers and order updates without waiting. When needed, the AI escalates to a human agent, balancing automation with personal touch.