What is Fleetbell?

FleetBell is an AI-powered phone answering service built specifically for the automotive and transport industries. Unlike generic virtual receptionists, FleetBell uses AI agents trained on the workflows, terminology, and customer expectations of businesses like towing companies, auto repair shops, dealerships, limo services, and more. It answers calls 24/7, captures job details, books appointments, notifies teams instantly, and sends follow-ups—all without any hardware or complicated setup.

Who it's for

• Towing companies that lose revenue from missed after-hours calls and need instant dispatch of vehicle details and location.
• Auto repair shops that want an AI receptionist to schedule appointments, provide repair status updates, and give quote estimates around the clock.
• Limo and black car services that need to book rides, confirm pickup times, send driver details to passengers, and handle last-minute changes automatically.

Key features

Industry-specific AI training

FleetBell's AI agents are purpose-built for over a dozen automotive segments, from tire shops and body shops to fleet maintenance and roadside assistance. Each agent understands the unique terminology, workflows, and customer expectations of its industry, so calls are handled accurately without generic responses.

Instant team notifications and CRM integration

When a call comes in, FleetBell captures all relevant details—vehicle year/make/model, location, urgency, service needs—and instantly notifies your team via SMS and email. It can also drop the information directly into your CRM, ensuring no job slips through the cracks.

Call summaries, transcripts, and analytics

Every call is logged with a full transcript and summary, giving you a clear record of customer interactions. Analytics help you track call volume, response times, and missed opportunities, so you can see exactly how many more jobs you're winning with 24/7 coverage.