What is Interhubz?

Interhubz is a purpose-built integration that syncs Intercom conversations into HubSpot as clean, single timeline entries. Instead of flooding your CRM with fragmented message logs, it consolidates each chat into one rich note with a full transcript, summary, attachments, and a deep link back to Intercom. Smart contact matching, automated ticket creation, and configurable noise filters keep your HubSpot workspace organized and actionable.

Who it's for

• Revenue operations teams who need reliable, noise-free data flowing between support and sales without manual cleanup.
• Customer success managers who rely on clean HubSpot timelines to track every meaningful interaction without scrolling through clutter.
• Support leads who want to create and sync tickets from Intercom without switching tabs or copying data between systems.

Key features

One rich note per conversation

Every Intercom conversation becomes a single, formatted HubSpot timeline entry. The note includes the full transcript, a summary, attached files, and a direct link back to the original Intercom thread. Your team can read the full context without opening multiple records.

Smart noise guards

Configurable filters automatically block bot-only chats, auto-closed conversations, and other low-value noise from ever reaching HubSpot. You set minimum message counts and duration thresholds, so only meaningful interactions appear in your CRM.

Ticket spine with bi-directional sync

Create tickets directly from Intercom with one click. Ticket stage and owner changes sync in real time between Intercom and HubSpot — no manual updates, no status drift. The link stays intact across both platforms.

Intelligent contact and company matching

Advanced matching algorithms use email, phone, and custom properties to link conversations to the right HubSpot contacts and companies. Duplicates are prevented automatically.

What stands out

"Every Intercom conversation becomes a single, formatted note — your timeline stays readable, not cluttered."

Most integrations dump every message, tag change, and assignment as separate timeline entries, creating eight or more notes per conversation. Interhubz consolidates everything into one artifact, then applies noise guards to block irrelevant chatter. The result is a HubSpot timeline that sales and support teams can actually use without digging through noise.

Worth checking out if…

You run Intercom and HubSpot side by side and want a sync that doesn't pollute your CRM. If you're tired of fragmented timelines, manual ticket creation, or lost context between support and sales, Interhubz delivers a clean, automated bridge. The free plan requires no credit card, and setup takes about 10 minutes.