Nice One CRM

What is Nice One CRM?

Nice One CRM is a small business CRM and business toolkit that brings leads, enquiries, follow-ups, quotes, invoices and customers together in one dashboard. It is built for UK small businesses, sole traders and very small teams that want to find new leads and manage every step from first contact through to winning the job — without complicated software or enterprise-style sales systems.

Who it's for

• Sole traders and freelancers — manage your own customer relationships and keep the next step clear.
• Tradespeople and local service businesses — electricians, plumbers, builders, cleaners and similar businesses that need enquiries, quotes and repeat customers organised.
• Small teams and consultants — keep opportunities moving forward without taking on a complicated CRM system.

Key features

Lead Finder

Discover local businesses that could become customers or referral opportunities, and review why each lead could be a good fit. Save the leads you want to contact and keep them organised alongside your existing customers.

Enquiries and Follow-ups

Capture incoming enquiries in one clear inbox, whether they arrive through email, forms, social messages or manual entry. See follow-ups due today so warm opportunities don't go cold.

Quotes and Invoices

Create and send professional quotes, then turn accepted quotes into invoices linked to the right customer. Documents stay connected to the customer record so nothing gets lost.

Customers and Growth

Keep contact details, notes, enquiries, quotes and history together, even after the work is won. Simple, practical actions help improve your visibility, reputation and future pipeline.

What stands out

Six connected tools that help you find opportunities and turn them into paid work.

Instead of scattering customer details across spreadsheets, notes, email, WhatsApp, calendars and paper, Nice One CRM keeps everyday sales activity in one clear dashboard. Setup takes minutes, and there's a 14-day free trial with no card required at £9.99/month. It's a practical CRM alternative to spreadsheets for busy business owners.

Worth checking out if…

You're a UK small business, sole trader or very small team that wants to spend less time managing scattered admin and more time focusing on customers and growth. If you're trying to find new leads, stay on top of follow-ups, or keep your customer journey organised from first enquiry through to invoice, Nice One CRM keeps everything together in one place.