Paperchat - AI customer support

What is Paperchat - AI customer support?

Paperchat is an AI-powered customer support platform that combines intelligent chatbots with live chat agents. It allows businesses to deploy custom-trained AI agents that handle customer inquiries, collect leads, and seamlessly hand off complex issues to human support staff. The platform integrates with external tools and no-code systems, making it a flexible solution for modern customer service operations.

Who it's for

• E-commerce businesses that need to manage high volumes of customer questions and capture leads around the clock.
• Small to mid-sized teams that want to reduce support workload without hiring additional staff or writing code.
• Companies with multilingual audiences that require a chatbot capable of understanding and responding in over 95 languages.

Key features

Custom training on your own data

Your chatbot is trained on your files, website, knowledge base, or plain text. It learns your products and services, enabling it to make intelligent, context-aware suggestions to customers.

Analytics and reporting

Review chatbot conversations and use advanced analytics to identify trends, uncover common user queries, and optimize chatbot performance over time.

Multilingual AI models

The chatbot can speak over 95 languages, handling everything from complex queries to informal remarks. It responds in an appropriate tone and language for each customer.

No-code integrations

Connect Paperchat to your favorite no-code platforms to automate workflows without any development work. This makes it easy to sync with your existing tools and processes.

What stands out

"Your chatbot understands your products and services and can make intelligent suggestions."

This isn't just a generic bot — Paperchat is trained specifically on your business data, so it knows your inventory, policies, and common customer scenarios. Combined with human handover for complex cases, it offers a support experience that feels both automated and personal.

Worth checking out if…

You run an online store or service business and want to offer 24/7 customer support without a large team. Paperchat is especially useful if you need multilingual capabilities, want to capture leads automatically, or prefer a no-code setup that integrates with your existing workflow. The free tier with no credit card required makes it easy to test.