What is Substy AI?

Substy AI is the first and most widely adopted all-in-one CRM and AI chatbot platform built specifically for OnlyFans and Fanvue agencies. It combines a high-performance chat AI with a powerful CRM to help agencies automate conversations, manage fan relationships, and scale revenue without needing to hire additional staff. The platform is designed to reduce reliance on human labor while increasing sales through intelligent automation.

Who it's for

• Agency owners who want to manage multiple creator accounts and track performance from a single dashboard
• Chat teams looking to automate repetitive conversations and focus on high-value interactions
• Creators and managers aiming to boost PPV sales and fan engagement without scaling headcount

Key features

Substy CRM

A complete CRM accessible directly from your browser, offering a clear dashboard to track revenue, conversions, and AI performance. It automatically classifies fans into categories like VIPs, timewasters, and spenders, giving you full visibility into your agency's operations.

Substy Chat

An autonomous chat AI that memorizes each fan's preferences, adapts the level of sexualization, and automatically sells media including PPV, bundles, and free content. The AI learns fan behavior, starts natural conversations, and follows your custom PPV scripts to maximize conversions.

Hybrid automation

Substy supports both full automation and hybrid chat modes, letting you choose how much human oversight you want. The system handles routine conversations while flagging high-value interactions for your team, giving you flexibility as your agency grows.

Real-time performance tracking

Monitor message history, sales data, chatter distribution, and tracking-link analytics all in one place. Everything is unified in the CRM with a smooth experience on both web and mobile, so you never have to switch between tools.

What stands out

"Substy is the only platform designed from the ground up for OnlyFans agencies."

While other tools try to adapt generic CRM or chatbot software to the adult creator space, Substy was built exclusively for OnlyFans and Fanvue agencies from day one. This means every feature — from automatic fan classification to PPV script optimization — is purpose-built for how these agencies actually operate. The result is a platform that agencies report cutting chat costs by 25% while automating 90% of messages, freeing up time for marketing and growth.

Worth checking out if…

You run or work with an OnlyFans or Fanvue agency and want to reduce your reliance on human chatters while increasing revenue. Substy is especially valuable if you manage multiple creator accounts and need a single dashboard to track performance, automate conversations, and scale without adding headcount.