Overview
ContactLayer.io is a specialized tool for finding work emails from social media profiles in bulk. It offers export-ready CSVs, saved runs, and a pay-only-on-hits model, making it ideal for sales and recruitment teams who need accurate contact data without wasting credits.
ChatbotX Omnichannel is an open-source chatbot platform designed as a modern alternative to ManyChat. It provides a visual flow builder, AI agents, omnichannel messaging (WhatsApp, Messenger, Instagram, Telegram, Zalo, Email, Webchat), and advanced automation tools. It is built for agencies and businesses that want full control through self-hosting, white-labeling, and reselling.
Feature Comparison
| Feature | ContactLayer.io | ChatbotX Omnichannel |
|---|---|---|
| Primary Function | Bulk email finder from social media | Omnichannel chatbot platform |
| Target Users | Sales teams, recruiters, marketers | Agencies, businesses, developers |
| Data Extraction | Extracts work emails from social media | Not applicable |
| Channel Support | Social media profiles | WhatsApp, Messenger, Instagram, Telegram, Zalo, Email, Webchat |
| AI Capabilities | Not mentioned | AI agents (OpenAI, Gemini, DeepSeek) |
| Pricing Model | Pay only on hits | Subscription tiers based on active contacts |
| Open Source | No | Yes |
| White-Label | No | Yes |
| Developer Tools | CSV export, saved runs | API, CLI, MCP, webhooks |
| Free Plan | Not specified | Yes (limited) |
Pricing
ContactLayer.io: Pay only for successful email finds (hits). No wasted credits. Exact pricing is not publicly listed, but the model ensures you only pay for results.
ChatbotX Omnichannel:
- Lifetime: $49 (1,000 monthly active contacts, 5 channels, 3 team members)
- Pro: $97/month (50,000 contacts, unlimited channels/team members, API/CLI/MCP)
- Whitelabel: $297/month (500,000 contacts, full white-label, 25 workspaces)
- Whitelabel SaaS: $497/month (1,000,000 contacts, SaaS mode, SSO)
- Free forever plan available with limits.
Pros and Cons
ContactLayer.io Pros
- Pay only for successful finds – no wasted credits
- Bulk extraction from social media saves time
- Export-ready CSVs for easy integration
- Saved runs allow repeatable searches
ContactLayer.io Cons
- Limited to email finding only
- No AI or automation beyond extraction
- Pricing not transparent upfront
ChatbotX Omnichannel Pros
- Open source with full control and self-hosting
- Omnichannel support (WhatsApp, Messenger, etc.)
- AI-powered agents and workflows
- White-label and resell options for agencies
- Developer-friendly with API, CLI, MCP
ChatbotX Omnichannel Cons
- Requires technical setup for self-hosting
- Higher tiers can be expensive for small teams
- Some channels still in development (Instagram, TikTok)
Verdict
Choose ContactLayer.io if your primary need is bulk email discovery from social media with a pay-per-hit model. It is straightforward and cost-effective for lead generation. Choose ChatbotX Omnichannel if you need a full-featured, self-hosted chatbot platform for omnichannel marketing and support, especially if you value open-source flexibility and white-label capabilities. Both tools serve different purposes, so your choice depends on whether you need data extraction or conversation automation.
ChatbotX Omnichannel
ContactLayer.io