


Quitlo’s AI has voice conversations with SaaS customers when they cancel, fail payments, or score low on NPS, delivering structured insights to Slack.
Quitlo is an AI voice agent that calls SaaS customers the moment a payment fails, an NPS score drops, or a cancellation is initiated. Instead of relying on dunning emails that often land in spam, Quitlo initiates a live voice conversation within five minutes, sends a secure payment link, and delivers structured insights directly to Slack. The AI is fully disclosed on every call, and the system integrates with Stripe via read-only OAuth.
When a payment fails, Quitlo’s AI places a live voice call within minutes. The agent explains the issue, sends a secure payment link, and handles the conversation in real time. Early deployments show 58% of recipients update their card after a recovery call.
Every recovery attempt produces a detailed Slack message. The alert includes the primary issue, a stay-or-go signal, churn reason, competitor mentioned, win-back potential, and revenue at risk. Teams can act immediately without logging into another dashboard.
There is no upfront cost. Quitlo takes 15% of the monthly recurring revenue it recovers. If nothing is recovered, nothing is owed. The average AI call costs $0.40, compared to $7–12 for a human caller.
Connect Stripe via OAuth (read-only access to failed payments), choose a Slack channel for recovery alerts, and the system goes live. No configuration, scripts, or manual monitoring required.
“We take 15% of MRR we recover. If we recover nothing, you pay nothing.”
This pricing model aligns Quitlo’s incentives directly with the customer’s revenue recovery. Combined with the AI’s ability to surface hidden churn reasons — like a customer who already migrated to a competitor but hadn’t canceled yet — the product turns a routine billing failure into a strategic retention signal. The Slack-first delivery means the entire team sees the insight, not just the billing admin.
You run a SaaS business and rely on dunning emails that get ignored or lost. Quitlo is especially useful if you want to recover revenue from involuntary churn (20–40% of all SaaS churn) and simultaneously capture honest feedback about why customers leave. It also fits teams that prefer Slack-based workflows and want to avoid adding another dashboard to monitor.
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