What is Quitlo?

Quitlo is an AI voice agent that calls SaaS customers the moment a payment fails, an NPS score drops, or a cancellation is initiated. Instead of relying on dunning emails that often land in spam, Quitlo initiates a live voice conversation within five minutes, sends a secure payment link, and delivers structured insights directly to Slack. The AI is fully disclosed on every call, and the system integrates with Stripe via read-only OAuth.

Who it's for

• SaaS founders and revenue teams who want to recover failed payments before customers lose access
• Customer success managers who need real-time churn signals and win-back opportunities without manual monitoring
• Product and engineering leads who want structured feedback on why customers leave, including competitor moves and integration pain points

Key features

AI voice recovery calls

When a payment fails, Quitlo’s AI places a live voice call within minutes. The agent explains the issue, sends a secure payment link, and handles the conversation in real time. Early deployments show 58% of recipients update their card after a recovery call.

Structured Slack alerts

Every recovery attempt produces a detailed Slack message. The alert includes the primary issue, a stay-or-go signal, churn reason, competitor mentioned, win-back potential, and revenue at risk. Teams can act immediately without logging into another dashboard.

Performance-only pricing

There is no upfront cost. Quitlo takes 15% of the monthly recurring revenue it recovers. If nothing is recovered, nothing is owed. The average AI call costs $0.40, compared to $7–12 for a human caller.

Five-minute setup

Connect Stripe via OAuth (read-only access to failed payments), choose a Slack channel for recovery alerts, and the system goes live. No configuration, scripts, or manual monitoring required.

What stands out

“We take 15% of MRR we recover. If we recover nothing, you pay nothing.”

This pricing model aligns Quitlo’s incentives directly with the customer’s revenue recovery. Combined with the AI’s ability to surface hidden churn reasons — like a customer who already migrated to a competitor but hadn’t canceled yet — the product turns a routine billing failure into a strategic retention signal. The Slack-first delivery means the entire team sees the insight, not just the billing admin.

Worth checking out if…

You run a SaaS business and rely on dunning emails that get ignored or lost. Quitlo is especially useful if you want to recover revenue from involuntary churn (20–40% of all SaaS churn) and simultaneously capture honest feedback about why customers leave. It also fits teams that prefer Slack-based workflows and want to avoid adding another dashboard to monitor.